RATES AND INSURANCE

Insurance accepted depends on the provider. Ashley Fletcher, MS, LPC, NCC currently in the process of being a provider for Blue Cross and Blue Shield & Aetna plans. At this time she is taking private pay and can help with out of network insurances. 

Although we may not currently  accept your insurance, there are many options to utilize your insurance with us. If you have an insurance that we do not accept, we can give you a superbill to send to your insurance company in order to utilize your out of network benefits and get reimbursed for some or all of your payment.  

We are more than happy to discuss these options with you if you have any questions. Each insurance plan is different so, try to answer the questions below with your insurance company or give us a call and we can help if you have any difficulty understanding how this works and can find the answers for you.

You can check your coverage by asking your insurance provider these questions:

• Do I have mental health benefits?
  
• What is my deductible and has it been met?
  
• How much does my plan cover for an out-of-network provider for outpatient mental health (Outpatient means treatment outside of a hospital)?

• Do I need a referral from an in-network provider to see someone out of network?

• How do I submit claim forms for reimbursement if out of network? (Claims are forms that are sent to your insurance company to receive reimbursement for sessions you paid for out of pocket. See below.)
  
• What is the coverage amount per therapy session?
  
• Is approval required from my primary care physician? 

There are types of counseling services that are sometimes not covered with your insurance:

Couples counseling is not always covered by insurance but some plans do cover this. We can check your benefits to make sure if it is covered under your plan. You can also call your insurance company using the customer service number on the back of your insurance card to check your mental health benefits to see what is and is not covered. 

Out of network sessions require full payment up front. Fortunately, depending on your plan, your insurance company may help reimburse a portion of the cost by mailing you a check. For example, most PPO and POS health plans offer at least partial reimbursement for out-of-network services.  

Check your out of network benefits: These are typically in the Summary of Benefits, included in a member information packet or on your insurance company website. Keep an eye out for these terms: out of network deductible. This is the amount of money you have to pay before you are eligible for reimbursement.

We will give you a superbill of your invoices each month to send to your insurance provider for reimbursement.  

There is an easier and expedited way to send your invoice to your insurance company called Reimbursify website and app, which will use an image/screenshot of the invoice we provide to you and file the claim and follow up with it for you. They can help you navigate the reimbursement process in a few clicks. They will get paid when you get paid.  

If you have a Health Savings Account, it makes out of network even easier as your pre-tax dollars pay your deductible.

Rates are $185 for an initial session and $170 for follow-up sessions.

An option for private paying clients is to claim mental health as a medical expense tax deduction or claim services as an out of network provider if we do not accept your insurance at this time. 

The benefits of paying privately are that you will not be term-limited in your counseling and your insurance company cannot audit your therapy notes. You will not be given an official diagnosis per insurance requirements that are kept on file. 

Cash, check, Visa, Mastercard, Discover and HSA/Health savings account cards are accepted forms of payment. Payment is due at the time of service. Please make payments to EcoMind.

If you do not show up for your scheduled appointment or notified us at least 24 hours in advance, you will be required to pay the cost of the treatment as booked. We do this to ensure that we can help as many people as possible.